bd112 Privacy Policy

Bd112 (referred to as "we", "us", or "the Platform") provides a safe and trusted online gaming experience for users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core part of how we do business.

This privacy policy applies to bd112's website, mobile app, and all digital services. If you use any bd112 service, the terms of this policy are binding on you.

• This policy applies to the bd112 platform only, not to any third-party sites
• Bd112 services are not available to individuals under 18 years of age
• Any changes to this policy take effect upon publication on the website
• Continued use of the site after policy changes constitutes acceptance of the updated policy

Bd112 collects two types of information from you — data you provide voluntarily and data collected automatically. Details are outlined below:

Bd112 collects your information through various methods. Transparency about each method is central to our policy. Each method is explained below:

• Direct Registration: Information you voluntarily provide when creating an account
• Verification Process: Identity documents and photos submitted during KYC
• Automatic Collection: Data collected via cookies and log files during site use
• Payment Processing: Information received from payment gateways during deposits and withdrawals
• Third-Party Verification: Identity verification through anti-fraud agencies
• Customer support: Information shared when contacting our support team

For every piece of data collected, bd112 ensures that only the necessary information is gathered. No excessive or irrelevant data is collected.

Bd112 uses your data only for specific, legitimate purposes. We never use your information without your consent. The primary purposes are listed below:

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and other financial transactions
• Age verification and KYC completion
• Preventing fraud, money laundering, and unauthorized access
• Implementing responsible gaming policies
• Offering personalized gaming experiences and promotional offers
• Improving customer service and resolving issues
• Meeting legal obligations and fulfilling regulatory requirements
• Analyzing service quality and user experience

Bd112 does not generally share your personal data with third parties. However, there are limited circumstances where sharing may be necessary. Those circumstances are clearly outlined below:

• Payment Providers: Mobile Banking, Nagad, Rocket — used solely to process transactions
• Identity Verification Agency: Authorized agencies for KYC and age verification
• Fraud Prevention Services: To detect unauthorized activity
• Legal authorities: In cases involving a court order or legal obligation
• Game providers: Minimum data required to operate Live Casino or slots games

Even when data is shared in the above cases, bd112 ensures that the relevant parties maintain the same privacy standards we do. No third party may use your data for their own purposes.

Bd112 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the site recognize you.

• Essential Cookies: Essential for login sessions and account security
• Functional cookies: Remembers your preferences and language settings
• Analytics Cookies: Monitors site usage to improve our services
• Security Cookies: Detects fraud and unauthorized access

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

Bd112 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained for the full duration the account remains active
• Financial transaction records: up to 7 years, as required by law
• KYC documents: retained for up to 5 years after account closure
• Gaming logs and session data: up to 2 years
• Customer support correspondence: up to 3 years

If you wish to close your account and request deletion of your data, bd112 will erase your information unless it is required to be retained under a legal obligation. Deletion requests can be submitted to the support team.

As a bd112 user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

• Right to Know: You can find out what information we hold about you
• Right to Rectification: You may request correction of any inaccurate or outdated information
• Right to Erasure: You may request data deletion under specific conditions
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted
• Right to object: You may object to the use of your data for marketing or analytics purposes
• Right to Data Portability: You may request a copy of the data we hold about you

Bd112 applies industry-leading security measures to protect your data. Our security framework operates across multiple layers, so your information remains safe even if one layer is compromised.

• 256-bit SSL/TLS encryption — across all data transmissions
• AES-256 encryption — for data stored in the database
• Two-Factor Authentication (2FA) — for account access
• Automated suspicious activity detection system
• Regular third-party security audits
• Data management in compliance with ISO 27001 standards
• Strict data access policies and training for all staff

In the event of a security breach, bd112 will notify affected users within the timeframe required by law and take all necessary steps to address the situation.

If you have any questions or concerns about our privacy policy, please reach out to our dedicated privacy team. We treat every inquiry with the attention it deserves.

• Email: [email protected] (displayed as plain text only)
• Live Chat: available 24/7 in the Support section of the website
• Response Time: typically within 24–48 hours

Bd112 may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered mobile number or email. The date of the latest update is always displayed at the top of the policy.